FAQs

Do you offer independent financial advice?

Yes. We are a firm of independent financial planners, which means we are not tied to any particular provider. Our How we’re different approach allows us to consider products and solutions from across the market and recommend what is suitable for your circumstances, goals and financial needs. We tailor our advice to you, whether you are planning for retirement, investing, protecting your family or growing your wealth.

Does the Financial Conduct Authority (FCA) regulate you?

Yes. Page Kirk Financial Services LLP is authorised and regulated by the Financial Conduct Authority (FCA). You can check our authorisation on the FCA Financial Services Register using firm reference number 519670. Being FCA regulated means we must meet strict standards designed to protect consumers and provide financial advice in a fair, transparent and professional way.

Can I choose between meeting in person or on a video call?

Yes. You can meet us in person at our Nottingham office or arrange a video call, depending on what is most convenient for you. We can also arrange telephone appointments where appropriate, so your meetings can fit around your circumstances.

Where are face-to-face meetings held?

Face-to-face meetings are held at our offices at Sherwood House, 7 Gregory Boulevard, Nottingham, NG7 6LB. Our Contact details include the office address, phone number and enquiry form, making it easy to arrange a meeting that works for you.

Do you have parking at your office?

Yes. We have a large free car park at the front of our office for clients. If you require accessible parking, there is also parking at the rear of the building, and we can provide directions before your visit.

How long have you been providing financial advice?

We have been providing financial advice as Page Kirk Financial Services since 2010. Our About story began in 1991 as part of Page Kirk Chartered Accountants, before we became a dedicated financial planning firm.

Where are you based, and do you work with clients outside your local area?

We are based at Sherwood House, 7 Gregory Boulevard, Nottingham, NG7 6LB. While many of our clients are based across Nottinghamshire and the East Midlands, we also work with clients throughout the UK using video and telephone appointments.

Are your financial planners Chartered or Certified?

Fabian Taylor is a Chartered financial planner and holds the Certified Financial Planner qualification through the Chartered Institute for Securities & Investment. You can find out more about the people you may work with on Meet your team, where we introduce our financial planning team.

Do you have client reviews or testimonials, and where can I view them?

Yes. You can read client stories and testimonials on Your financial journey and across our Who we help pages, covering areas such as retirement planning, pensions, investments and financial planning. Our 2026 client survey also found that 100% of respondents would recommend us to family, friends or work associates.

What makes your firm different from other financial planners?

We are independent, so we are not tied to any product provider and can recommend products from across the market. Our How we’re different page explains how this supports advice that is shaped around your goals, with access to the wider expertise of Page Kirk Chartered Accountants where appropriate. Clients also value our personal approach, continuity and prompt, clear communication, as shown in our 2026 client survey.

What is your FCA registration number?

Page Kirk Financial Services LLP is authorised and regulated by the Financial Conduct Authority (FCA), and our firm reference number is 519670. You can verify this on the FCA Financial Services Register by searching for Page Kirk Financial Services LLP.

What cities, towns and areas do you work with clients in?

We work with clients across Nottingham and the surrounding areas, including West Bridgford, Bingham, Mansfield and Newark. We also advise clients throughout Nottinghamshire, the East Midlands and across the UK using video and telephone appointments.

Can you advise on mortgages?

We do not currently provide mortgage advice, but we can recommend a local mortgage adviser if required. If your mortgage forms part of your wider financial plan, we can discuss how it fits with your goals and work alongside your mortgage adviser where appropriate.

Can you advise on personal pensions?

Yes. We provide advice on personal pensions and can help you make the most of your retirement savings. Whether you are starting a pension, reviewing an existing plan or bringing pensions together, our advice will be based on your circumstances and goals.

Can you advise on occupational pensions?

Yes. We can advise on occupational pensions and help you understand the options available to you. Whether you are reviewing a workplace pension, changing jobs or approaching retirement, we will recommend what is suitable for your individual situation.

Can you help me consolidate multiple pensions?

Yes. We can review your existing pensions and advise whether consolidation is appropriate. We will explain the potential benefits and drawbacks clearly, so you can make an informed decision.

Can you help me take my pension tax-efficiently?

Yes. We can help you understand the different ways to access your pension and the tax implications of each option. Our recommendation will be based on your income needs, objectives and long-term financial plans.

Can you help with ethical or sustainable investing?

Yes. If ethical or sustainable investing is important to you, we can consider your preferences when making investment recommendations. We will discuss your priorities and help you choose investments that align with your values and financial goals.

Can you help me invest an inheritance I’ve received?

Yes. If you have received an inheritance, we can help you decide how to make the most of it. We will take time to understand your circumstances before recommending an investment approach that is right for you.

Can you advise on self-invested personal pensions (SIPPs)?

Yes. We can advise on self-invested personal pensions (SIPPs) and whether they are the right option for you. We will explain how SIPPs work and recommend an approach based on your circumstances and retirement plans.

Do you offer advice on long-term care or later-life planning?

Yes. We can help you plan for later life, including the financial implications of long-term care. We will discuss your circumstances and help you put a plan in place to support your future needs and give you greater peace of mind.

Can you help with Inheritance Tax planning or estate planning?

Yes. We can help you plan for the future by advising on Inheritance Tax and estate planning. We can work alongside your solicitor or other professional contacts where appropriate, helping you preserve wealth and ensure your plans reflect your wishes.

Can you advise on investments such as ISAs?

Yes. We can advise on ISAs and other investments to help you make the most of your savings. Our recommendations will be based on your circumstances, attitude to risk and what you want to achieve.

Can you advise on protection such as life insurance, critical illness cover and income protection?

Yes. We can advise on protection options including life insurance, critical illness cover and income protection. We will help you understand what cover is available and recommend what is appropriate for your circumstances and the people who matter to you.

Do you offer a free initial consultation?

Yes. We offer a free initial consultation with no obligation to proceed. It gives you the chance to discuss your circumstances, understand how we may be able to help and decide whether our service is right for you.

How do you charge for financial advice?

We use a clear fee structure, which may include a financial planning fee of £1,950, an initial advice fee and an ongoing service charge of 0.75% a year. Our How we charge page explains the structure in more detail, and all costs will be discussed before any chargeable work begins.

What is your minimum fee?

For investment advice, our minimum initial fee is £500. Where financial planning and cashflow modelling are required, the fixed fee is £1,950, which is deducted from any subsequent initial advice fee, subject to the minimum initial fee of £500.

What do you typically charge for a financial plan?

Where cashflow modelling is required before advice is provided, we charge a fixed financial planning fee of £1,950. This fee is deducted from any subsequent initial advice fee, subject to the minimum initial fee of £500.

Do you charge fixed fees or a percentage of my investments?

We charge a fixed financial planning fee where cashflow modelling is required before advice is provided. For initial and ongoing investment advice, fees are charged as a percentage of investments, with details explained clearly before you proceed.

Do you get commission?

For financial planning and investment advice, we charge fees rather than receiving commission. Where commission is available on certain products, such as some protection policies, we will always explain this in advance before any recommendation is made.

Do you charge VAT?

No. We do not currently charge VAT. We will make this clear when your fees are explained.

How do I know if your fees represent good value?

We explain fees clearly before any chargeable work begins, so you know what to expect. In our 2026 client survey, 55.42% of respondents rated our service 5 out of 5 for value and 38.55% rated it 4 out of 5, with no respondents rating it below 3.

How do your fees compare to other financial planners?

As part of our Consumer Duty annual review, we benchmark our fees against others in the profession. Our fees are below the profession average according to FCA research, and our How we charge information explains what you can expect to pay.

How can I find your fees?

You can find information about fees on How we charge, where we explain the financial planning fee, initial advice fees and ongoing charges. If you need a personalised quotation, we will explain your fees clearly before any chargeable work begins.

Are you transparent about fees and charges?

Yes. We explain all fees before any chargeable work begins, so you understand what you will pay and why. In our 2026 client survey, 97.59% of respondents said we had been transparent about fees and charges.

Are my investments protected by the Financial Services Compensation Scheme (FSCS)?

The Financial Services Compensation Scheme (FSCS) may protect eligible investments if an authorised financial services firm fails. The level of protection depends on the type of investment and the circumstances, and we will explain what applies before you proceed.

What happens if something goes wrong or I have a complaint?

If you are unhappy with any aspect of our service, please let us know so we can try to resolve your concerns promptly and fairly. We have a formal complaints procedure, and our Contact page explains that the Financial Ombudsman Service may be available if a complaint cannot be resolved.

How do you keep my personal data secure?

We take the security of your personal information seriously and handle your data in line with data protection legislation. Our Privacy policy explains how information is collected, used and stored.

Are you insured to give financial advice?

Yes. As an FCA-authorised and regulated firm, we maintain the appropriate professional indemnity insurance required to provide financial advice. This helps protect both our clients and our business.

How can I check your FCA registration and authorisation?

You can check our authorisation by using the FCA Financial Services Register to search for Page Kirk Financial Services LLP. Our firm reference number is 519670.

Do you have client stories or case studies I can read?

Yes. You can read client stories through Your financial journey and the relevant Who we help pages. These give you an insight into how we support people with retirement planning, business ownership, investments and later-life decisions. Our 2026 client survey also found that 100% of respondents would recommend us to family, friends or work associates.

How do you measure client satisfaction?

We carry out an annual client survey to understand what matters to our clients and where our service can improve. In our 2026 survey, 100% of respondents said they were either extremely satisfied or very satisfied with our service, and 100% said they were confident in their financial planner’s technical abilities and knowledge.

Can you help me retire early?

Yes. We can help you understand whether early retirement is achievable and what steps may be needed to get there. Our approaching retirement support can help you review your finances and build a plan that works towards the retirement you want.

Can you help me plan my retirement?

Yes. We can help you plan for the retirement you want by understanding your goals and reviewing your current financial position. In our 2026 client survey, 100% of respondents said working with us had helped, or would help, them achieve their financial goals.

What type of clients do you typically work with?

We work with individuals, families and business owners at different stages of life. Our Who we help section includes examples of clients we support, including self-employed clients such as barristers.

Do you work with younger clients who are still building wealth?

Yes. We work with clients at every stage of life, including those who are building wealth and planning for the future. Starting early can help you build good financial habits and make the most of long-term opportunities.

Do you work with company directors or self-employed clients?

Yes. We work with company directors, business owners and self-employed clients, helping them make informed decisions about personal and business finances. Our Business owners page explains how this support can work alongside the expertise of Page Kirk Chartered Accountants where accountancy or tax advice is needed.

Do you work with clients approaching retirement or already retired?

Yes. We work with clients who are approaching retirement and those who are already retired. We can help you understand your options, plan your income and make informed decisions about your finances throughout retirement.

Can you help clients who have inherited money?

Yes. We can help you make informed decisions about how to manage or invest an inheritance. We will take time to understand your circumstances before recommending an approach that is right for you.

Can you help clients who have sold, or are selling, a business?

Yes. We work with clients who have sold, or are planning to sell, a business. We can help you manage the proceeds and plan for your future, while working alongside Page Kirk Chartered Accountants where accountancy or tax advice is needed.

Can you help clients manage their finances after a bereavement?

Yes. We understand that dealing with finances after losing a loved one can feel difficult. We provide clear, practical advice at a pace that is right for you, helping you make informed decisions during a challenging time.

Do you specialise in working with business owners, retirees or professionals?

We work with a wide range of clients, including business owners, professionals, and people approaching or enjoying retirement. Our advice is tailored to each client’s circumstances, goals and priorities.

Can you help if I already have existing investments or pensions elsewhere?

Yes. We can review your existing investments and pensions to see whether they still meet your needs. If changes would be beneficial, we will explain your options and make recommendations based on your circumstances.

Is there a minimum amount of investable assets or income I need to become a client?

We work with clients with a range of financial needs, although some services may be more suitable depending on your investments, income and objectives. The best next step is to contact us so we can understand your circumstances and explain how we may be able to help.

How can I book an initial meeting?

You can book an initial meeting by contacting us by phone, email or through Contact, where you can use the enquiry form or find our phone and email details. We will discuss your requirements and arrange an appointment at a convenient time, either in person, by video call or over the phone.

Do I have to pay for an initial meeting?

No. There is no charge for the initial meeting, and it gives you the chance to talk through your goals and understand whether we can help. There is no obligation to proceed with our services afterwards.

What do I need to bring to an initial meeting?

Before your meeting, we will let you know if there are any specific documents that would be useful to bring. Depending on your circumstances, this may include details of your income, pensions, investments, mortgages or existing financial arrangements.

What happens in the first meeting?

During the first meeting, your financial planner will take time to understand your circumstances, priorities and financial goals. We will explain how our service works, answer your questions, and, if you decide to proceed, outline the next steps and any costs before any work begins.

How long should I allow for an initial meeting?

Initial meetings typically last around one hour, although this can vary depending on your circumstances and the areas you would like to discuss. We will make sure there is enough time to understand what you need and answer the questions that matter to you.

Do I have to sign up to your services at an initial meeting?

No. The initial meeting is designed to help you understand whether we are the right fit for you. You can take time to consider your options before deciding whether to proceed.

Do you have a female financial planner I can work with?

Yes. If you would prefer to work with a female financial planner, we can arrange this where possible. Let us know your preference when you get in touch, and we will do our best to match you with the most suitable person for your needs.

What happens if my financial planner is away on holiday?

If your usual financial planner is unavailable, another experienced member of our team can help where needed. We work closely together, so you continue to receive support when it matters.

How often will I hear from my financial planner?

How often you hear from us will depend on the service you receive and your individual needs. We will agree this with you from the outset, with regular reviews and contact whenever there are important matters to discuss. In our 2026 client survey, 92.86% of respondents rated their financial planner’s response times as excellent.

Do you offer cashflow planning as part of your service?

Yes. We use cashflow planning to help you understand how your finances may look in the future and how different decisions could affect your plans. This can support goals such as retirement, major life events and passing on wealth.

What happens if my circumstances change?

If your circumstances change, please let us know as soon as possible. We will review your financial plan and recommend any changes needed to help keep your plans aligned with your goals.

Can you work alongside my accountant or solicitor?

Yes. We can work alongside your accountant, solicitor or other professional contacts to help ensure your financial planning fits with your wider affairs. As part of the Page Kirk group, we can also work closely with Page Kirk Chartered Accountants where accountancy or tax input is appropriate.

Can you coordinate with my mortgage adviser if they need information from you?

Yes. With your permission, we can work with your mortgage adviser and share relevant information where appropriate. This helps ensure everyone involved has the information they need to support your wider financial plans.

What happens if my financial planner leaves the firm?

If your financial planner leaves the firm, your ongoing advice and support will continue with another experienced member of our team. We will ensure a smooth handover and make every effort to minimise disruption to your service.

Can I see an example of a financial plan?

Yes. If it would be useful, we can show you an example of the type of financial plan and recommendations we provide. This helps you understand what to expect before deciding whether to proceed.

Will I be able to see the value of my investments online?

Yes. We offer access to a secure portal where you can view the value of your assets online. Most providers we use also offer some form of online login, so you can view your investments or pensions directly.

Do you provide an online portal for clients to view their investments?

Yes. We use iO’s Personal Finance Portal (PFP), giving clients secure online access to view their financial information. This can help you keep track of your investments alongside your regular review meetings.

How often will I meet with my financial planner?

The frequency of your meetings will depend on your circumstances and the service you receive. We will agree a review schedule with you, and additional meetings can be arranged if your circumstances or goals change.

Page Kirk Financial Services
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